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What are your appointment fees?My appointment fees vary depending on appointment type/length. Medical Visits: My hourly rate for medical visits is $300. There is no annual retainer fee. New patient appointments are $350/75 minutes Follow up visits for management of ongoing concerns/conditions are $150/30 minutes Sick visits (urgent concerns, same day visits etc.) are $75/15 minutes Therapy Visits (EMDR, ART): Initial appointments are $350/90-120 minutes Follow up appointments are $200/hour & $75 for each additional 30 minutes Administrative fees for paperwork, coordination of care with other clinicians, peer-to-peer, etc will be billed prorated at $300/hour Botox/Aesthetics: Appointment fee is included in the number of Botox units being received during the visit as well as location (clinic, home, etc)
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What are your payment optionsCredit Card (using secured technology)
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Can I pay with my HSA?Yes, you may use HSA funds for appointment fees.
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Do you accept insurance, Medicare, Medicaid, or Sliding Scale fees?I am an out-of-network provider and I do not participate on any insurance panels nor do I process requests for insurance reimbursement. Not accepting commercial insurance allows my time and focus to be on client care. As such, my services are considered “out of network” for most PPO plans. Potential reimbursement is between you and your insurance carrier, and you may discuss this with your insurance company by contacting them directly. Upon request I will provide a one-page invoice/Superbill for clients to submit to their insurance carriers. Regardless of the client’s ability to receive insurance reimbursement, full payment for all services are required at the time of each appointment. If you are considering using your insurance, please consider the four steps detailed below as these may assist in covering a significant portion of the cost of treatment. 1 Contact your insurance company Insurance plans differ, some plans may contain exclusions or require pre-authorization 2 Pay for each individual office visit out-of-pocket on the day that the service is provided Upon request I will provide you with an invoice/superbill’ which is an itemized receipt used by insurance companies to document services provided If you have a flexible spending account (FSA), health savings account (HSA), or health reimbursement arrangement (HRA) please use accordingly 3 Submit your invoice ‘superbill’ directly to your insurance company If your insurance company requests minor changes to the invoice/’superbill’ please provide me details so I may accommodate these minor requests 4 Reimbursement If you choose to submit an invoice/’superbill’, reimbursement will be provided directly from your insurance company I recommend maintain a record of your insurance claims. Claims are usually paid or denied within 30 days of submission.
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When/how do I pay for my appointment?All visits must be paid in full online before your appointment. If payment is not received, your credit card will be charged at the time of the appointment. Since I am not a member of any managed care insurance programs, but I do accept all major credit cards for all professional services. There will be a fee of $50 added onto fee if payment is denied. Please contact me in prior to your appointment if you experience any difficulty in payment, via email (docdustynarducci@gmail.com) or calling (346-247-4753)
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How do I contact you?All medical questions are e-mailed through your patient portal. Non-medical questions can be e-mailed to docdustynarducci@gmail.com Business hours: 9:00 to 5:00 EST Mon-Fri After-hours questions will be answered the next Buisness day Clinic Address:
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How do you protect my privacy and payment information?I protect my client's information through HIPPA compliant technology including electronic medical records & client communication
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What are your clinic hours?Appointment date, time, & type (in-person/telehealth) varies as I prefer to accommodate my clients needs. Please see the 'scheduling' section.
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What is your appointment cancellation policy?Appointments will start & end at their scheduled times. In consideration of other patients, sessions cannot be extended for late arrivals. Cancellation Policy: A full session fee will be charged for cancelled or missed appointments if less than 1 business day of notice has been given. Email (docdustynarducci@gmail.com) and calling (346-247-4753) are both accepted for cancellations of your appointment. If using telehealth/virtual services please make sure all technology is correctly working and devices are charged.
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How are prescriptions sent to the pharmacy?Prescriptions will be sent electronically to your pharmacy. Occasionally compound/specialty pharmacies will require me to call in your prescription.
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